Our Process
Build To Tell Your Story
Your engagement ring should be as personal as your love story. No matter what your dream ring, our team is here to bring it to life, down to the last detail.
Step 1:
The One
Every ring begins with you. Our client advisors take the time to get to know you, your partner, your story, and your style. Whether you have inspiration photos saved or no idea where to start, we’ll guide you through silhouettes, design preferences, and the moments you want this ring to reflect.
Step 2:
The Stone
We’ll present you with a curated selection of loose diamonds based on what matters most to you. Our global network of trusted partners allow us to source the finest diamonds in the world, whether it be natural or lab upon request. Every diamond is unique, just like your love story, and all natural diamonds come with our lifetime upgrade program.
Step 3:
The Design
With your vision and stone finalized, we’ll map out every detail, down to hidden halos, engraved messages, or something entirely unexpected. From initial sketches to renderings or wax models, you’ll review and approve the design before it’s brought to life.
Step 4:
The Reveal
Once complete, your ring is handcrafted by master jewelers with unmatched care. The best part? You’ll have a piece that’s uniquely yours, built to last a lifetime.
Let's Get Started
There’s no one way to create the perfect ring. Whether you want to start designing online or prefer to meet with us in person, our custom process is built around you. Choose the path that fits your style, and we’ll take care of the rest.
Build It Your Way
Know what you’re looking for? Start with The One, our online ring builder, to explore styles, stones, and settings. Once you’ve created a design you love, it will be sent directly to a sales associate who will reach out to schedule your appointment and bring your vision to life.
Let’s Talk in Person
We’re here whenever you’re ready. Visit us in-store or schedule a one-on-one appointment to talk through styles, stones, and inspiration. Whether you have a clear vision or are just starting the process, our team will guide you every step of the way.